Tyne-Headlines By DeFranco
Headlines By DeFranco
Richmond Hts, Ohio
Hair And The Blog: How long have you been in the beauty industry?
I have been the industry doing hair for about 7 years now.
Hair And The Blog: What has been your biggest challenge in the beauty/hair industry?
The biggest challenge for me in the beauty/hair industry was when I first started out trying to build my clientele, I didn’t have any drive for myself to walk up to people and give them my card to let them know I was a hairstylist.
Hair And The Blog: What do you think defines customer service?
I think what defines customer service is being on time for appointments, not having a customer wait, listening to the customer making sure you meet the needs of the service that’s been asked, not having a personal conversation on the phone while your customer is in your chair, and being respectful.
Hair and The Blog: Who/what inspires you?
The person who inspires me is my mentor Greg Gilmore. He’s my old hairstylist and friend he’s now a Los Angeles celebrity stylist. He’s taught me everything I know from cutting to styling.
Hair And The Blog: How do you stay up to date on the latest style trends?
I stay up today on the latest trends by searching the Internet and magazines (Google, Instagram, ebony magazine).
Hair And The Blog:What would you like to see more of in this industry?
What I would like to see more from this industry is more stylist working together helping one another, helping those who are trying to move up in this industry, and supporting each other
Hair And The Blog:What should we be expecting next from Tyne?
What to expect next from Tyne, well I don’t like to give details lol but, I can say something that’ll have everyone excited!
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