Returns and Exchanges
There are a few important things to keep in mind when returning a product you purchased.You can return unwanted items by post within 7 working days of receipt of your goods.
All HAIR products are carefully inspected before shipping. If you are unsatisfied with your purchase, HAIR Collection will gladly EXCHANGE your product within 7 days of purchase for another product of equal or greater value. All hair exchanges must be in original and resalable condition, and accompanied by its original purchase receipt. All exchanges have to be shipped back at customer’s expense. If the product is returned unused, and has not been removed from the package, we will then ship new item at our expense. In the rare occurrence of a product defect, we have the right to handle the situation to our discretion.
Ship your item back to Us
Firstly Print and return this Returns Form to:
Please remember to ensure that the item you are returning is repackaged with all elements.
For more information, view our full Returns and Exchanges information.